Returns & Exchanges
At Eden & Om, we want your home to be a sanctuary of comfort and style. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible home goods.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unused items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing